Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Cool colors! The order came in three weeks.
Exactly how described, pigments paint really well, though one of the brushes loses its hair gradually. Package well packed, a bit folded on the edges, but nothing major. Arrived within a week to Poland from China, the fastest order by far. I'm really happy, thank you ❤
Luau
All the whole came, excellent thank you. Delivery is fast, the store is responsible. In the case did not try, I'll add later.
Very fast delivery courier-7 days.
Thanks for the free shipping! Overall quality of is also nice
Arrived fast, exactly as described and not taxed
Very satisfied. Complies with the description. Very well packaged. Arrived 22 j after the order.
The paints are good. Came a week by courier to the apartment
Nice colors, well packed, love the holder on the bottom
A great product fir budding artists.
Product compatible לתיאור. Very nice
I haven't used them yet. They have perfect size to wear. The box is nice and perfect price quality ratio. The colors are very vivid and I think it's a good option to start. They arrived very quickly.
Good paints, quickly delivered
Awesome paints, the courier delivered straight Home, ordered from Russia in Russia, it came quickly in 1 week, the goods in pupyrka, in the film sealed and original box, complete with paint, 2 brushes, a box for paints and a palette. I am very happy
I liked the colors. Very convenient palette-box as a camping kit. The size of the paint is small, about 11 × 18 cm, the size of the paint is 1,5 × 1,5 cm, but for the hiking kit it's just convenient and they are hidden. For a small size of work with Tonny lessirovki is also excellent. Colors are original, new.
Impeccable, largely worth its price :)
The order came quickly, less than a week, delivery by courier! Very well everything is complete, safe and sound! The colors are bright, saturated.
Order was made 16/11/2020 shipping 2/12/2020 Thank you store.
The goods came unrealistically quickly. Ordered 25.11, 1.12 has already received a message about delivery to the point of issue. Paints are small, neat, everything is whole, brush, paralon in place. I have not tried to draw yet. I ordered in fact for the sake of a small container with a holder, so that you can take with you on nature or on a trip. Finish the paint-you can pour a new one from the tubes or pull out the plastic separator and insert the usual one in the cuvettes. Product 100/10 points. I recommend it to everyone!!!
It comes very well.
Delivery of KCE at a high level
The goods did not come, the money was returned
The store sent the goods very quickly, came also quite quickly. Well packed. Очееееень is happy with the appearance of colors, although small. Colors match and the box is very comfortable. Not a lot of lint brushes, but they are comfortable, in principle they are happy with everything. I 'd say I'm worth my money.
Really liked, the quality is good. Bright.