Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Delivery is fast, packed well. For a gift, so I do not print. Thank you store!
Super. Recommend. It came very quickly. 5 days to the Moscow region.
Looks great! I will try it one of the next coming days. Thank you
Delivered by courier 7 days to Voronezh. Watercolor is great. Colors are beautiful. I am happy with the purchase and recommend!
It was shipping from Spain and arrived super fast and very well packed. 100% recommended
A good, convenient set, the colors are beautiful, bright. Delivered to Yekaterinburg very quickly, during neleli
This store is the best place where i can get online
Very fast delivery by courier, took for a gift, all the whole. thank you.
Super quality and it arrived quickly I love
this store offers best deals in the world i guess. gotta love the seller, it's always fun and productive to have a chat
Watercolor good, came very quickly, very cool brushes-but they still need a certain sketchbook that would be dense.
The feeling that a set of children's and in the composition there is a white or something. K. After drying, there is some kind of raid. But the case itself is gorgeous, I would have ordered it separately. The brush from the kit stopped holding the tip quite quickly.
For my budget is the perfect solution
this is a present so I've not tried it, but I've had this exact set for a few years and it works very well for the price. it has a slight chalkyness to it but it's still beautiful.
Sorry not to have reported earlier, received some weeks ago, looks very nice.
I bought these watercolors and the truth is, I'm frankly happy with both the speed of delivery and the product.. So I recommend 100% the purchase
Good ones. Delivery to the apartment. Come in 3 days!
Quality of product even better than expected. I totally recommend this store!
Basically, good. True, I thought it would be bigger. Already tried, everything is super, the brushes work properly
I'm delighted, I ordered 19.11.2020, I brought the courier 27.11.2020. Everything is intact, packed perfectly, a set of 36 colors, the best my order for Ali in all respects!
Krasua arrived 15 days later in Vladivostok. Paint is better than "ikeevskaya", paper from behind does not crumble from moisture, the paint dries quickly and mixes well. The painting is slightly different, but not critical. Recommend
He's arrived in perfect condition. It's very nice, thank you!
happy with the purchase of ! a great deal
The goods came to Russia in 7 days. All as in the description. Thank you store.
Correspondence to month attentes