We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The lamp is good, the tripod is normal, the remote is not from adjusting the power of the lamps, but for photography. The parcel went for a month
Perfect, well packaged, everything works perfectly, remote control supplied with the battery
Everything is fine. thank you very much.
Delivery is not very fast. The goods received at the post office, all pomped!? Checked. Everything works and nothing is broken! Class! To the store respect, I recommend.
Quick delivery (2 weeks in COVID and Christmas time). It is exactly what it is and what you can expect. It’s cheap, it feels cheap, and that’s exactly why you pay €15-ish for it. For that price, it is a good product.
Excellent Product amazing!!!!
Everything is as stated, delivery of a month, boxes are pretty crinkled, but the contents are whole. Seller recommend.
Took time to arrive but light up well
Perfect. .. But packing all crushes on arrival despite the packaging
Verry good. Recimend store
Good ring, thanks!
Perfect
Delivery was less than a month
The packing is a little crumpled, and so everything is ideally
It's for gift and I still can't value it
I ordered on December 02 and I received the article on December 22 so fast delivery despite the holidays at the end of the year. Everything works perfectly. There are 3 colors available, and several levels of light intensity. Mounting is fast and easy. Attention it will just have to provide a charger head because the light cable is a USB. The Charger head is not provided. I am very happy with my order
Not Test packed for Christmas
The goods are of excellent quality. The packaging was weak. But everything came whole. In addition to the button, it was not included. Opened a dispute. Some of the money was returned. And thank you for that. The button ordered in the other place separately.
Very good product
Perfect!
Fast shipping. All according to description. Very satisfied.
I was hoping it would rise higher, it's small and the legs are somewhat fragile, you have to be careful, because it just falls. Otherwise good light and does its function
perfect
Very fast delivery and product quality very good price for now.
Seper fast delivery and very good quality