We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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Perfect, fast shipping. Easy to ride, looking forward to having a good time this Christmas
looking great, very fast shipping, i recommend it, got everything from the pictures and description, and the light is working, i am happy
Although the packaging was wrinkled and I thought maybe it could come broken, in the end when I opened it was all in perfect condition, it's easy to ride, you have to adjust everything well so that it supports the weight of the mobile, the light is great you have three light and light stalls very well, It goes very well and comes with a small remote to make photo and video from the distance, great for selfis, videos. And fast delivery about 15 days. The stand is very good and all great. Thank you
The order came quite quickly. It was packed well, the parcel was heavily crumpled, but the goods are whole and everything works fine. There is adjustment of warm/cold shades, a convenient tripod. The only thing is a very hard mobile element at the phone stand. Everything is fine.
Packed so-so. The boxes broke. Track tracked. There are many turning settings. Corresponds to the description. On Bluetooth, the remote control with the phone immediately. Everything works. Three colors can be adjusted brightness. To connect, you need a charger from the phone. In the kit it is not.
Fast shipping-dotarło before the date! Very good quality
I ordered a lamp! Came quickly, everything works! Great recommend product
The box is just a horror, but everything is intact, even there are no scratches. Works well, shines brightly, think this is my best buy on AliExpress. thank you
Fast shipping. Order placed 25/11 has arrived 8/12 Perfect. Same or better than in the pictures. Very happy with the purchase. We have ordered several more as a gift. The box comes a little broken but it's very well protected.
Great product it came very fast! The product is as in the pictures! Everything is great!
Such as the description, three shades of light and varies intensity. The mobile holds well. Package a little flimsy. Height adjustable. I recommend this product, good value for money.
I arrived almost a month before Moscow. The box is crumpled, but inside everything is intact! To photo from the remote, you need to download the application, the name in the instruction. Everything is super! I'm happy =) husband too =))
Ordered the 13/11 received the 02/12, packaging a little damaged but nothing serious everything works!
Purchase is satisfied, the functions perform, everything is thin enough, you need to work with all the details neatly, the button works with those phone models where you can take photos on the side volume buttons, on my Samsung A51 this is not, so it does not work, I will look for an application that will configure. Pictures are made in dark room, light only from lamp
Everything in accordance with the declared package, until the remote has checked, three modes and buttons of adjustments work, sebyashka in the photo-purely control, without fastening the phone
Packing is good, the lamp works. The collection was easy, there is a photo instruction for Russian. The order is satisfied. You need to understand that the design itself is light and not super strong. I need you to take lessons and I'm fine. I did not communicate with the store. Order came very first from sale 11.11
Very satisfied with the store, packaging not very solid but the post nothing broken fortunately. Super price quality, I recommend this seller.
Everything exactly as described by the store. Super fast buy the 11/ 11/2020 i arrived on 23/ de 11/2020. Everything perfect without words reliable honest seller answered my questions recommended store my baby happy thanks Pd/light fits as you want it soft warm i very strong i do not bring enhufe head.
I'm coming very fast, the boxes came very crushed and I was afraid something would come up broken but not at all, it feels kind of fragile the extensions of the legs but the truth grab good, the connecting cable is long enough, which is perfect, It has several light changes and the control works perfect through bluetooh, I highly recommend
The parcel had been opened before, I think about customs? The weather has been 15 days since arrival in France. The box was damaged but the circle did not. Everything works.
The shipping was super fast and the goods arrived intact. Good regarding quality/price. Thank you.
The goods, corresponds to the description of the store. Upon receipt, the box was slightly deformed, but the goods are not damaged. Everything works, in general-I'm happy with the goods. Shipping fast.
Really a good product in addition the price is reasonable the brightness is very strong I recommend this product in addition the delivery time has been respected
Excellent lamp with a tripod and remote control. Packed securely. All in their boxes. Tripod plastic. Lamp and phone holds. For the camera already flimkovat will be. The lamp in 3 color ranges switches. Brightness is adjustable. The remote control with the phone was paired without problems. I'm happy with the purchase.
To Estonia in 14 days The parcel came a little crumpled, but the goods are all right