We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Very quickly reached, corresponds to the description
The store is umnichka! Put the bag with air inside, so the backpack is in perfect condition. The smell is present, the material is very pleasant-soft. The color is deep, corresponds to the description. In the kit there is a "leash" and a small case in the style of a backpack. Went to Customs for two weeks. Very satisfied :)
I'm very happy!!! The backpack was taken as a gift. delivery is fast, the store answers all questions and requests! Just on top!!! The quality is very good, I will take more in pink!
Great backpack!!! For 4 years very good. There is a smell of chemistry, I hope to fade. Thank you)
Very nice and good quality product really, reached in 20 days we got it and my nephew loved it. Many thanks!
Got a baby backpack. Very good quality for such money. For a long time it was looked at, soft wide straps, soft, dense and breathable back and that is important for kids-the lock of the lamuchek, so as not to fall down. Very satisfied with the goods! Seller Super ..... I asked to fill the backpack so that I did not crumble on the way... Everything was done as requested. The order came quickly to the Flax. OBL, the goods were served. I recommend the store to everyone!!!
Super, really liked the backpack. Quality. Seller well packed
The backpack is chic, the threads do not stick out, the smell is small, but I think quickly weathered, asked the store to put inside the package, so that the backpack would not crumple, the seller did everything, for this special thanks)
The backpack is very cool! Bright! Exactly corresponds to the description and size. Packed in celofan, inside a bag of air, did not crumble. "Leash" inside))) sewn well, to the touch soft, as if with a layer of paralon. In the kit a small round purse with a zipper with a carabiner (in the photo inserted into a transparent pocket on the backpack). Sent quickly, but for a long time lay on the post office. Thank you!
Super!
Quality backpack, liked)
Very cool backpack! Thank you so much! We are delighted!!!
Backpack Super! All expectations were met. Came in 6 days!!! This is the fastest delivery for me.
The backpack is very cute. The size is small, just on children from 1 to 4. We are now 3,2, the big one would be exactly too big. We'll be up to five years with this. The child really liked the pocket and purse. Very fast delivery. Up to Samara 6 days from the time of order. The first time this is on Ali. So thank you to the store. Everything is fine.
Cooler than a backpack I have not met yet! Super
looks nice but IT is a little heavy
Everything is super, whole and not crumpled. the delivery is super fast. Quality recommend
Child 3,5 years old height 106 cm size L approached perfectly. The quality is excellent, there is a smell. Plus, that the backpack can be washed in a typewriter on manual mode without spinning. My son really liked. The goods were sent very quickly and came in a week.
I'm delighted!!! Take it, you will not regret it. Daughter 1,5.