Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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Rapidísima the delivery. Excellent, just like the pictures.
Mail as always lost everything, the goods did not receive. Money returned, thank you
Tassels liked, good quality, silky. Well packed. In the photo, the largest and smallest, the rest-the size of the increasing. Thank you! China Post collected order from several parcels in one and sent by new mail to Ukraine, very convenient, not lost my small orders.
Very soft. Feels like it’s good quality.
Really fast shipping, thank you so much!
Got a parcel to Ukraine in 14 days. Quality is super! Packed well. Thank you store!
Hair a little soft but very good for watercolor, for my taste maybe for oil and acrylics they lack a little stiffness
I love these items very much, they work well. I will get more.
Good quality fan brushes. Bristols are soft.
Fast delivery, very good brushes, pile elastic, soft. Im happy
Great! Good arrived, well packaged, conform to the order. Very happy with the store that I recommend because very serious. Thank you
Very quick delivery (12 days).
Sent immediately, received a few days later than the declared deadline. Looks Super!! In the case until I tried. thanks!))
Exactly as on photos.
As described, just as in the image. Fast shipping. Happy.
Excellent.
Brushes of good quality, pile does not fall asleep, elastic.
Good brushes, such as I wanted. Thank you
The brushes are attached to the cardboard substrate, not damaged. The brushes are soft. I really liked them. I recommend the store and the goods
works fine
Very soft hairs
All is well, but very long delivery!!!
всё хорошо
Well received in grouped shipments! Delighted with this purchase, thank you to the store.