We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The jacket came. It's fine. Thank you store!
The coat is super warm.
I recommend this store! For this money, a chic jacket. Warm, lining on Artificial fur, the seams are neat. Fur on the hood is artificial, replaced it with its own, the jacket immediately began to look expensive. The seller made a gift (an elastic band for hair). Thank you, there was a pleasant surprise.
Today the jacket arrived, thanks to the Czech Post, delivery was a month late, but the wait was worth it. The jacket really looks amazing. Quality material, decorative fur is beautifully fluffy, quality workmanship, it is warm. It looks exactly like the photos of the store. Thank you seller.
Long delivery. Good qulity. Corresponds to the size.
The jacket came within a month in Vladivostok. On Russian 46 size took M, but "missed", it was necessary L. The jacket just, but the waist under the chest, hips 98 cm back to back and with an increase of 168 cm and a waist 72 cm look "square", does not look at all. But, it's not scary: I gave my daughter, she's 42 size very much even nothing). The color corresponds to the photo. We liked it.
Satisfied with the purchase! It's very warm and the hood is great. It's a little tight on my hip, but it's my size.
теплая куртка
Everything came, the color is not the same. Very offensive
Very beautiful. And good value for money!
Jacket for early spring. Fur-lining is thin, the top of the jacket is made of moisture-repellent material. Sits on the figure lovingly, in size. Many secret pockets and locks
beautiful
Very nice .. Color as in the picture... But small size, I should have taken a size above to be more comfortable .. But very satisfied with the product and in the air to keep warm.
impecable
The goods came good, but you can see the strings. And the growth of 170 will be short. So good, you can wear it)
I ordered the jacket in Mint color and it's exactly the same as the super-warm photo is fine size me love it
The color is different from the picture but the jacket looks warm
Beautiful Giacca I will try to see thank you
The jacket came quickly quality chic looks great model also super size corresponds to the declared fur collar also good quality Thanks
Order the 04/12 arrived on 18 /12 Thank you to the store
Great quality & very beutiful coat. size small - i take 1 size larger and still small.
I really liked the jacket, exactly what I wanted. Fur is not as fluffy as in the photo, but it can still be straightened. Inside is very warm, the waist is covered, the threads do not stick out anywhere. In general, very satisfied
The park is sewn neatly, the size matches, the store sent quickly, thanks for the present.
Good quality arrived super fast accurate to the photo I recommend
Take so long to arrived but satisfied