We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Excellent coat. Very according to the description I ordered 3XL and it's like a XL in Spain the stuffed neck can be disassembled. And it came with a little gift. Definitely very good shopping.
Love this coat, amazing quality. Hard to convert sizes I’m a size 14 and went for a 2XL but would have liked it a bit bigger. Still fits nice though.. thank you!
Everything corresponds to the description. XXXL at 52-54 size
So あたたかい. However, the きじ あつく ふとっ the みえ. Also, Pat's so ほそ so.
A beautiful jacket, but unfortunately very much crumpled, in general, satisfied. As a gift, the hair band was put-a trifle, but nice. I did not communicate with the store.
Good quality. Nice Color. Beautiful hair. Very happy with the purchase.
Twist is very good
Beautiful coat. Good quality. Am very satisfied
Very nice my coat I'm super happy it's very warm and waterproof material
Jacket short .. Looks good but not as warm as I wanted... but for such money will go
Very happy with the coat. Looks exactly like the picture. The quality of the material is great
Very good coat! It was a gift and he loved it Good materials and fat. Perfect for winter
I love it.
Parfait
Oh, just right. I'm used to everything on me. And so warm, pleasant. Thank you❤& Middot;
Good quality fabric and material. But there is a problem of cutting at the sleeve. It's really a shame
Beautiful coat and quality I recommend I do M and I have price of xl, a little big at the level of the carrure otherwise perfect
The jacket came quickly. Less than a month of waiting) quality as in the picture. But I myself recovered after the birth of the child, so I'm the bottom back to back. And it's really warm. Fur quality! Recommend.
Perfect and fast thank you
As described superb
Jacket fire. My daughter is picky. I'm very dressed. But this jacket was approved. She liked the jacket. On the height of 150 cm. I took s a little too big, but it's good even. It's been almost a month. The store answered all questions. Thank you! But the Russian Post as always disappointed with the delivery.
Fast delivery. Item as picture
Superb coat unfortunately me that makes XL even the largest size of eu remains too small. Otherwise as in the picture
It's pretty good and I'm early
Very good coat. I recommend it. Warm. But not too thick. For autumn/winter.