We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The park is good, but the lace for tightening at the waist broke. Had to sew back
Coat that fits well, I took my usual size and no problem, perfectly matches the description, I'm delighted.
Perfect but take 2 sizes above
At the top Thank you very much it happened quickly!
I love c beautiful jacket
thanks for this jacket
Everything perfect
Great warm jacket
Very nice thank you store
The jacket is comfortable and very warm. On OG 110 is a little too big, but I like
I like it very much.
very fast also high quality thanks
Everything is fine. Fur, of course thin, but in the cold autumn-perfect. The color is slightly darker than in the picture. delivery about 3 weeks.
The order came in 10 days in the RB, the jacket is just super no smell, the size matches, but I, after reading previous reviews I ordered a larger size... I don't think I lost it. But for very thin and with small breasts, girls are better to order s.
The jacket came very quickly, excellent quality, fully corresponds to the photo and characteristics, you can safely trust this store.
Tb for a jacket at this price. Conform size
Pretty wonderful parka, beautiful color.
The jacket is very beautiful. The mint color looks very gentle. All seams are even. But the jacket is not winter, maximum is 5
Excellent quality, I loved it, I recommend the 100% store. I intend to order more
I'll tell you. Delivery sooo fast. sewn just wonderful, the lines are even, there is no foreign smell, the dimensional grid corresponds. Fur both inside and on the hood, there is no fur on the sleeves, but there is a heater. They did not communicate with the store. I recommend the jacket and the store too!
On the OG 114 took 120 and normally, does not tighten even you can fit the jacket, A little in the description did not understand, I thought the coat as in the photo but it turned out to be a jacket, the quality of the top liked it, soft, let's see in the sock, the height of me is 150, thank you very much. The gate was removed while
very fast shipping within 1 week i recommend
The mints is really nice a little big for me but very beautiful I recommend it thank you store for the little gift
i got the item & i like it.
Patiko striukė. Gera kokybė.