Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Good soft comfortable.
Fine
In Krasnodar territory came for 10-12 days from the date of payment. Good warm hat. The color is very bright and saturated, pink fuchsia. Photo with flash and without. There is no thread and no foreign smell. Recommend!
Everything is consistent)
Thin, but in general OK
Many thanks to the store, for good care and care, everything is whole, the caps are very good, soft, pleasant, comfortable, the color is exactly like in the photo, it's my other color, I'm happy, give 5,10, stars. Recommend
The picture looks more voluminous. So good hat
Fully corresponds to the comments of other buyers. Pleasant to the touch. For a light winter and a cold train will suit perfectly. Not voluminous, unfortunately, but there was no large calculation. So I'm happy.
Liked both caps, tight knitting, stretches well, sits well, what I wanted. Ordered 12.11. Received only 23.12. B.
Excellent quality for such a price. Shipping 2,5 weeks
The cap really liked
Usual cap... for late autumn .. I liked the color... before Belarus went to order more than a month... thanks to the store...
The hat is pleasant color, soft, not very warm and not very voluminous. I wish I was a little freer. Electrically. Composition: acrylic. Delivery took 2 weeks.
Very nice and warm
Cool beanie
A good hat, I recommend the store!
Quality hat, everything is well sewn. Delivery was fast.
Nice hats! Not prickly, soft. The elastic does not press much. The color is slightly lighter
Спасибо, все ок
Exactly as in the photo, took caramel
Cute Cap, very soft
Всё отлично! Спасибо большое продавцу и отличных продаж!!!
Cool soft and warm hat
Good one
I wear it without taking off! Quality bomb! almost did not buy the same for 1000, it's good that I waited all the same for this one)